Frequently Asked Questions

Many carpet companies won’t honor your warranty unless you hire professional cleaners every 12 to 18 months, says Carolyn Forte, a director at the Good Housekeeping Research Institute. In some cases the requirement may be 24 months — check your carpet’s warranty for specifics. (Huffington Post)

Weather is always a factor but generally speaking carpets take approximately 6-8 hours to dry and upholstery takes 1-2 hours to dry.

Nope, we don’t allow up selling at all. Our goal is to provide our customers a wonderful care free experience. We absolutely want to be invited back.

The answer is yes, but only for adult or dead pests and their droppings.

Professional carpet cleaning should be an essential part of removing fleas and other pests from your home. Professional carpet cleaning and upholstery cleaning helps to lift adult fleas, bugs, and some of their eggs from carpet and upholstery fibers and removes dead pests and their droppings. This helps to make your carpet look, smell, and feel better as well as making the carpet and soft furnishings more hygienic.

All Steamy Stuart’s employees have gone through a Pennsylvania State Police background check

In the 2002 revision of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) S100 Standard and Reference Guide for Professional Carpet Cleaning, there is a residential cleaning frequency chart that suggests professional cleaning every 12 to 18 months for heavy use areas and every two years for the remainder of carpet in the home when light soiling conditions prevail.

Normal soiling increases the frequency to six to 12 month intervals for heavily used areas and annually for other carpeted areas in the home.

Special conditions, such as families with pets, occupants who smoke and homes with large families, all merit cleaning in traffic lanes as often as every two months and entire house cleaning four times a year. (I.I.C.R.C.)

Regardless of how often you choose to use them, our experts agree that professional steam cleaners are hands-down necessary — you shouldn’t attempt to steam carpets yourself. Only steam can effectively lift dust from deep within your carpet, Wilson says — if left there, it will wear down and rip the carpet’s fibers. But only professional machines can truly zap all the steam’s moisture from the carpet when you’re done cleaning. The results of trying to do it yourself can be sickening.(Huffington Post)

Heavily trafficked areas should be vacuumed a minimum of twice a week and less travelled areas a minimum of at least once a week.

Yes. We only use the most tried and used detergents and deodorizers certified by industry experts like the I.I.C.R.C.

The largest impact on our environment is pH that’s why we use all pH neutral detergents and deodorizers.

Absolutely. See our webpage on indoor air quality. Link

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